We’re committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us.

สมัครงานไทยพาณิชย์

ตำแหน่งงานว่าง

• Digital Care

Job Description

• Responsible for customer’s requests, feedback, and complaint and ensure that all problems are resolved in a timely manner
• Embracing customer needs and responding in appropriate ways
• Responding to comments and posts received on social media which related to SCB Easy App
• Responding to all complaint which from BOT and Government unit
• Explaining sophisticated flows or product information in a simple way to stakeholders

Qualifications

• Possess strong knowledge in digital products
• Minimum 1 year of experience in Digital Support function
• Possess passion on difficult technical investigation
• Strong business English skill, both written and spoken Proactive, result-oriented, and service-minded

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